Turtles Agency

About Turtles Agency

Good thinking. Practical experience.
People who follow through.

We bring together experience in digital marketing, sales, operations and technology to help businesses communicate clearly and work more effectively.

Based in Stockholm and the UK, we look at both sides of a business: how you attract customers, and what needs to happen behind the scenes to deliver for them.

All servicesStrategy / Creative / Technology

We understand the work behind the business.

Our backgrounds include managing teams, opening stores, developing customer relationships, building business applications and coordinating changes across organisations.

We have worked close to customers and alongside the people responsible for sales, staffing, logistics, systems and day-to-day delivery. That experience shapes the questions we ask.

Who needs this? What is getting in the way? Can the team put it into practice? How will we know it is helping?

Whether we are planning content or improving a workflow, we want the work to make sense for the people using it.

Different backgrounds. A shared understanding of business.

Marketing with a commercial perspective.

Our marketing experience covers SEO, content planning and production, copywriting, social media, influencer research and email communication.

Alongside that sits a background in B2B sales, account management, retail leadership and customer service. We understand the conversations that happen before someone buys, the questions that influence their decision and the follow-up that helps build a lasting relationship.

We bring that perspective into your marketing: explaining your offer clearly, creating relevant content and helping people take the next step.

Technology grounded in everyday needs.

Our technical and business transformation experience includes leading IT operations, developing internal applications, connecting systems and delivering reporting tools for business users.

We have worked with senior leadership, operational teams, franchisees and external suppliers to define requirements, evaluate options and put solutions into use.

That includes management portals, commercial dashboards, API integrations and system implementation. We consider maintenance, reliability and adoption alongside the initial build, because a solution needs to keep working after launch.

Experience across different working environments.

Our backgrounds span retail, telecommunications, business information and advertising, digital marketing, hospitality, security, software development and signage franchise operations.

These environments have different customers, pressures and ways of working. They have taught us to listen carefully, adapt quickly and understand the detail before making recommendations.

We bring that experience to each assignment while taking the time to learn how your business works.

What you can expect from us.

Questions before recommendations.

We take time to understand what you want to achieve, what you have already tried and where the difficulties sit. That gives us a sound basis for recommending the work.

Clear communication.

You should understand what is being proposed, what it involves and who is responsible. We explain our thinking, discuss the trade-offs and keep you informed as the work progresses.

Ownership of the details.

Planning, coordination, testing and follow-up are part of delivery. We stay involved in the practical work that turns an agreed direction into something your business can use.

Respect for your team’s time.

Your team has a business to run. We consider the time, resources and changes an assignment requires, and work with you to make the process manageable.

Stockholm and the UK.

Working across Stockholm and the UK gives us experience of different markets and working cultures, with a shared approach to communication and delivery.

You work directly with the people doing the thinking and carrying out the work, from the first conversation through to review and follow-up.

Tell us what you are working towards.

Perhaps your marketing needs a clearer direction. Perhaps your website no longer reflects your business, or your team spends too much time working around disconnected systems.

Tell us what is happening and what you would like to improve. We will talk it through with you and help define a sensible next step.

Let’s talk